I Can't Hear Other People
Note: It is HIGHLY recommended that Virbela be used with a headset with a built-in microphone. This reduces noise, echoes, and leads to an overall better audio experience.
Check to see if the avatar you are trying to listen to has a speech bubble over their head. This indicates that they are producing a sound output.
If their avatar does have a speech bubble above their head and you still can’t hear them, this likely means that your computer’s audio output settings need to be changed.
If their avatar does not have a speech bubble above their head, this could indicate an issue with their audio input rather than with your audio output.
Other People Can't Hear Me
Note: It is HIGHLY recommended that Virbela be used with a headset with a built-in microphone. This reduces noise, echoes, and leads to an overall better audio experience. Check if your microphone is muted. Check both the in-world mute button, as ...
Can hear ambient noise, but not voice (Windows)
This issue is caused by having multiple sound input/output devices (like a built-in microphone, headset, and speakers). You will need to set your headset as the default device under the sounds settings in Windows. Hit the Windows key on your ...
Often times, issues with hearing echoing in voice chat are caused by using the voice chat without headphones. The quickest remedy to this issue is to simply plug in a pair of headphones with a built-in microphone. Check your computer's sound ...
Fix Windows Sound and Mic Default Options
PC/Windows: Hit the Windows key on your keyboard and type: Sound Hit Enter. Once inside the Sound options, choose your desired speakers under "Output" and desired Mic through "Input" Once you choose your desired settings, restart Virbela and try ...
Where do I find my sound settings? (PC/Windows & Mac/OSX)
If you are having difficulties with your sound in Virbela, click the cog menu in the top right corner and open the Mic Settings menu. You can choose your Microphone on this menu. Click the button with the mic you would like to use. On Windows you ...