There was a crash or something strange happened, can you fix it?
If you experience some strange behavior, often the best way to remedy the situation is to close the software and log back in. You may also need to restart your computer.
If this does not work, please see the corrupted patch article for Windows or Mac for additional suggestions.
If you are prompted to send crash reports to the developers, please submit them so our engineering team can look into the issue.
If you experience any issues that prevent you from using the software, or that haven't been addressed in our Knowledge Base, please submit a ticket by emailing email@example.com.
How Do I Change My Email and Password?
To change your email or password, you must first login to the Virbela Dashboard Your password can be changed in the “Settings” section. Your VirBELA email is used to login to the campus, as well as the Virbela Dashboard. Your Virbela password ...
Resetting Microphone Setting on MacOS
This guide is specific to Mac users only, sorry windows. The goal of this guide is to force a prompt when opening Virbela to allow access to your Microphone. This should also update the system preferences as well. 1. Access the Spotlight Search by ...
"virbela.exe has stopped working" (Crashed on Windows)
If this happens before a login screen is displayed, there may be an issue with the graphics capabilities of your computer. One potential solution is to update your graphics driver. Click the Start button (the Windows icon) in the lower-left corner of ...
Fix Windows Sound and Mic Default Options
PC/Windows: Hit the Windows key on your keyboard and type: Sound Hit Enter. Once inside the Sound options, choose your desired speakers under "Output" and desired Mic through "Input" Once you choose your desired settings, restart Virbela and try ...
Ultimate Guide to Microphone Issues
In this guide we will be going over a lot of common problems/solutions surrounding microphone issues with Virbela. General Tasks 1. Opening the Mic We have a guide for this here 2. Doing a clean install. We have a guide for Mac here and Windows here ...