Virbela Has a Broken Alias (Mac OSX)
If you receive this error message shortly after clicking the Virbela icon in the dock, you may have a broken alias. This occurs when the application is running and elected to be kept in the dock.
To see if this is the case, right-click or hold the cmd (⌘) key and click on the Virbela icon in the dock. Mouse over Options and click Show in Finder.
If the window that opens shows Virbela inside the Library folder, then you have a broken alias in your dock.
To correct this issue, right-click/cmd(⌘)-click the Virbela icon in the dock once more, mouse over Options, and click Keep in Dock. This should deselect the Keep in Dock option. Make sure Virbela is closed, then locate the Virbela file in the Applications folder (or wherever you elected to copy Virbela when you originally installed it), and drag the Virbela icon to your dock.
Microphone Not Working (Mac OSX Mojave)
Some Macs have exhibited microphone issues after upgrading to Mac OS X 10.14, Mojave. We believe this is caused by faulty permissions associated with a new Mac security feature governing microphones specifically. If an app is detected to require ...
Where do I find my sound settings? (PC/Windows & Mac/OSX)
If you are having difficulties with your sound in Virbela, click the cog menu in the top right corner and open the Mic Settings menu. You can choose your Microphone on this menu. Click the button with the mic you would like to use. On Windows you ...
Installing Virbela's Open Campus on Mac/OSX
Mac Installation Instructions Download Virbela from https://virbela.com/download. Open the installer. In Chrome: Click on the downloaded installer that will pop up in the bottom left corner of Chrome. *Note: You may need to click the pink “Download ...
Security Settings Preventing Virbela from Launching
Mac/OSX App can’t be opened because it is from an unidentified developer. 1. Hold the Control key, and click the app icon. 2. Choose "Open" from the shortcut menu. (note: the pop-up window will look similar) PC/Windows Windows protected your PC ...
Resetting Microphone Setting on MacOS
This guide is specific to Mac users only, sorry windows. The goal of this guide is to force a prompt when opening Virbela to allow access to your Microphone. This should also update the system preferences as well. 1. Access the Spotlight Search by ...