Virbela Go: Getting Started Guide

Welcome to Virbela Go

Virbela Go is your team’s virtual space, right in your browser. No downloads, no hassle. Step inside and you will find 3D spaces to meet, chat, and collaborate, complete with avatars that walk, talk, and even dance. It is fast to join, fun to explore, and the perfect way to bring your team together, no matter where they are.

What You Can Expect in Virbela Go

•  Your Avatar, Your Style
  • Customize your look and show up as yourself (or whoever you want to be).
•  Easy Navigation
  • Walk, run, or teleport around breezeways, offices, and auditoriums right from your browser.
• Crystal-Clear Conversations
  • Spatial audio makes chats feel natural. Move closer to hear better, step back for privacy.
• Collaboration Tools
  • Share your screen, present slides, and run meetings seamlessly.
• Culture in Action
  • Add your brand, name your spaces, and give teammates their own offices to make the place feel like home.
• Surprise and Delight
  • Dance, wave, or casually bump into coworkers. The best moments are often the unplanned ones.

Before You Start

A smooth entry into Virbela Go starts with a few quick checks. Make sure you are set up with:

• A modern browser. 
  • Virbela Go runs best in Chrome or Edge. Safari and Firefox may work but can be less reliable.
• A desktop or laptop. 
  • You will want a computer for the full experience. Mobile support is currently limited.
• Stable internet. 
  • A strong connection, wired if possible, will keep your meetings smooth and your avatar glitch-free.
• Headphones or earbuds. 
  • This keeps your audio clear and avoids echo, so conversations feel natural. However, we also have some awesome noise cancellation, so if you don’t have headphones, don’t worry!
• A working mic. 
  • Test it before you log in so you can jump right into the fun without awkward “can you hear me” moments.
• VPNs and firewalls.
  •  If you are on a strict network, you may need to disable your VPN or check with IT if something feels blocked.
     

With those basics ready, you are all set to dive in. Click your link, create your avatar, and get moving.

How to Access Virbela Go

Getting into Virbela Go is simple. Here is how to do it:

1. Open your invitation link. Click the link you received in your email. This will take you straight to your organization’s Virbela Go space. Tip: Bookmark the link so you can find it quickly later.
   
   

   Tip:

   Bookmark the link so you can find it quickly later

    
   
    
2. Log in or create your account. If you are new, you will be prompted to create an account with your name, email, and a password. If you already have an account, just sign in.
    
3. Be sure to approve camera and microphone access in your browser.
    
4. Choose your avatar. You will be asked to create your avatar before entering the space. Do not worry, you can update your look anytime.
    
5. Enter your virtual space. Once your avatar is ready, you will load into your Virbela Go environment. From there, you can start moving around, chatting, and exploring.
    
6. Check your audio. A quick mic and speaker test will make sure you can hear and be heard.
    

Quick Access Checklist

1. Click your invite link. This takes you straight to your Virbela Go space. Bookmark it for later.
    
2. Sign in or create your account. Use your email and set a password if it is your first time.
    
3. Approve camera and microphone access on your browser. Set up your avatar and test audio. Pick your look, make sure your mic and headphones work, and you are in.
    

Troubleshooting

• If the link does not open, make sure you are using Chrome or Edge.
• Clear your cache or refresh if you get stuck on a loading screen.

Still having issues? Please submit a ticket to our support team
 

Inviting Your Team into Virbela Go

Virbela Go is always better with teammates. Getting them into your space is quick and painless using the admin dashboard.

1.  Log in to the Admin Dashboard
    Open your dashboard link and sign in with your admin account.
   
   

   Tip:

   You can access your dashboard from your Profile button in the top right, while logged into Virbela Go

    
2.  Add a New User
    Look for the “Users” section, then click “Import.”
    From here you can add individual team members, or bulk import.
3.  Enter Their Details
    Type in your teammate’s name and email address, plus any additional details you would like.
4.  Send the Invite
    Click “Send Invite” and they will receive an email with their access link.
    You can resend invitations anytime if someone misses it.
5.  Track Who Has Joined
    Use the dashboard to see who has accepted their invite and who still needs a nudge by checking the “Invite Status” section on the Import page.

For Team Members: How to Join From an Invite Email

1. Check your inbox. Look for an email invitation from Virbela Go.
    
2. Click the link and create your account. After registering, the link will take you straight to your team’s Virbela Go space in your browser. Be sure to bookmark it for easy access!
    
3. Set up your avatar. Choose your look. You can adjust it anytime later.
    
4. Test audio. Make sure your microphone and headphones are working so you can dive right into conversations.
    

After that, you are ready to explore your team’s new virtual space. Bookmark the link so you can come back anytime with a single click.

Create and Customize Your Avatar

This is the fun part. Your avatar is how you show up in Virbela Go, so make it yours.

1. Pick your base look. Choose a starting style; it does not have to be perfect yet.
    
2. Dress it up (or down). Change your hair, clothing color, and accessories until your avatar feels like you. Want to match real life? Go for it. Want to show up as your cooler alter ego? That works too.
    
3. Own your vibe. Your avatar can walk, run, dance, wave, and throw in a little personality. Think of it as your digital twin with better moves.
    
4. No pressure. You can update your avatar anytime. To change your avatar look, simply click on your initials in the top right corner, and select ‘Avatar’. 
    

Quick Avatar Tips

Here are some quick tips for using your avatar

Hold Shift while moving to run.

• Click where you want to go, and your avatar will stroll there

Control your view

• Press the spacebar and use your mouse or touchpad to look around.
• Press the spacebar again to lock your view back behind your avatar. 

Teleport with Go To

• Open the Go To menu to instantly jump to different locations such as the auditorium, classrooms, or meeting rooms.
• Think of it as your personal teleportation device, way cooler than an elevator. 

Bonus moves

• Hit 1 to wave, 2 to cheer, 4 to clap, 5 to start thinking, 6 to shrug. 8 to be impatient 
• Try out other animations via the action bar to the right, such as thumbs up, dance moves, and other emotes to show off your personality.
   

Audio and Communication in Virbela Go

Talking and listening in Virbela Go feels natural, almost like being in the same room. Here is how to make sure you sound great and never miss a word.

• Set up your mic and speakers
  • Choose the right microphone and speakers in your audio settings.
  • Do a quick sound test before diving in so you can avoid the dreaded “Can you hear me now?” moment.
     
• How spatial audio works
  • The closer you are to someone, the louder they sound.
  • Step back and their voice fades, just like real life.
  • Walk into a quieter area if you want a private chat.
     
• Text chat basics
  • Use chat to drop links, share quick notes, or send a message to the whole room.
  • Keep it casual, but remember everyone in the area can see what you type.
     
• Private conversation zones
  • Some areas are designed for private conversations. Step into one and only the people inside will hear you.
  • Perfect for side chats or quick one-on-one discussions.
• Broadcast Messages
  • Using the admin tool button, you can select ‘Broadcast’ 
  • From here, you can broadcast a message to everyone in the same scene as you or all across your world
     

Customizing Your Space

Virbela Go is not just a blank canvas. It is your team’s virtual space, so make it feel like yours. A little customization goes a long way in building a culture your team will actually want to log into.

• Add Your Branding
  • Upload your company logo and colors to make the environment reflect your identity. Even small touches help the space feel familiar. Simply right-click the image boards and upload your branding.

• Personalize Offices
  • Assign offices or work areas to team members. Let them decorate, label, or arrange their space so it feels like home base. Right-click on name plaques or image boards to edit them.
• Name Your Rooms
  • Rename rooms and areas to match your company culture. Call it “The War Room,” “The Coffee Lounge,” or “Innovation Hub.” Personality matters. Admins can do this from their dashboard, under ‘Rooms’ > ‘Web Room Management’
• Showcase Culture
  • Display team photos, milestones, or values in common areas. Your virtual space should tell the story of who you are as a company.

Core Features in Virbela Go

Virbela Go is more than just a place to stand around looking good in your avatar. Here are the key tools that will help your team work, connect, and get things done.

• Meetings Made Simple
  • Hop into a meeting room, grab a seat, and start talking. The space is built for real conversations that feel natural.
• Screen Sharing and Presentations
  • Need to show your slides, demo a product, or walk through a spreadsheet? Share your screen directly in the space so everyone stays on the same page. Simply click on the screenshare button and you’re ready to go! 
• Private Conversations
  • Step into a quieter spot or use designated private zones when you need to focus on a one-on-one or small group chat.
• Explore and Connect
  • Wander the campus, drop by someone’s office, or meet in the lounge. These casual run-ins are often where the best ideas spark.

Team Collaboration Tips

Virbela Go is not just a meeting tool. It is a shared space where your team can build habits that make collaboration natural and fun.

• Set a Daily Together Time
  • Pick a time each day for everyone to hop in. It does not need an agenda. Just being present together encourages casual chats, quick questions, and those spontaneous moments that spark teamwork.
• Give Everyone a Space to Call Their Own
  • Assign offices or corners of your space to different team members. When people have ownership of a spot, they are more likely to log in and use it.
• Name Your Spaces
  • Rename rooms and areas to match your company’s style. Whether it is playful, professional, or a mix of both, the names make the environment feel like it belongs to your team.
• Mix Work and Social
  • Schedule a meeting in the auditorium, then leave time for a virtual coffee break in the lounge. Encourage both productivity and casual connection.

Troubleshooting and Support

Even the smoothest platforms have their hiccups. If something feels off in Virbela Go, here are a few quick fixes before you call in the cavalry.

Audio Issues

• Can’t hear others? Double-check your sound output settings and make sure headphones are plugged in.
• They can’t hear you? Test your mic in audio settings and confirm the right device is selected. Make sure you’ve given permission in your browser to use your microphone. 
• Still not working? Refresh your browser tab and try again. If you’re still having trouble visit this article [1] or submit a ticket. 

Connection Problems

• If you are stuck loading or things feel laggy, confirm you are on a strong internet connection (wired is best).
• Try closing extra browser tabs or background apps that might hog resources.
• If you are on a VPN, disable it and reconnect.

Login or Access Troubles

• Make sure you are using Chrome or Edge.
• Clear your browser cache if the page will not load.
• Check that you are using the correct invitation link or bookmarked URL.
   

Quick Resets

• Refresh the page if something freezes.
• Log out and back in if your avatar gets stuck.
   

Still Need Help?

We are here for you! Check out our Audio and Webcam troubleshooting page, and if you're still having issues, submit a ticket to our help desk 

Pro Tips and Fun Extras

Once you have the basics down, it is time to level up your Virbela Go experience. These little tricks keep things fun and help you look like a pro.

• Show Off Your Moves
   Your avatar can do more than just walk. Try out dances, waves, and claps to add personality to your interactions.
• Explore Every Corner
   Do not just stick to meeting rooms. Check out the campsite, lounges, and open spaces. You never know where you will bump into someone for a quick chat.
• Mix It Up
   Switch between structured meetings and casual hangouts. Some of the best ideas come from spontaneous conversations.
• Keep Customizing
   Update your avatar whenever you like. Change your look for themed events, company culture days, or just because it is Tuesday.

Keyboard Shortcuts

Arrow Keys or WASD: Walk
Shift + Move: Run
Space: Look around
Spacebar again:  lock your view
Mouse Scroll: Change the size of the UI